Privacy Policy
Last Updated: July 21, 2025
NeuroBridge Support Services ("NeuroBridge," "we," "us," or "our") is committed to protecting the privacy and confidentiality of our website visitors and service users. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your information when you visit our website (www.neurobridgesupportservices.org).
Please read this Privacy Policy carefully. By using our website, you agree to the terms of this policy.
1. Information We Collect
We collect information to provide and improve our services and to understand how our website is used. The types of information we collect may include:
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Personal Information You Voluntarily Provide: This includes information you provide when you fill out contact forms, sign up for newsletters, request services, or communicate with us directly. This may include:
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Name
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Email address
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Phone number
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Any other information you choose to provide in your communications with us.
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Non-Personal Information (Automatically Collected): When you visit our website, we may automatically collect certain non-personal information about your device and Browse activity. This information is used to help us understand how people use our site and to improve its functionality. This may include:
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IP address
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Browser type and version
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Operating system
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Referring website
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Pages you view on our site
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Date and time of your visit
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Time spent on certain pages
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Clickstream data
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2. How We Use Your Information
We use the information we collect for various purposes, including:
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To Provide and Improve Services: To respond to your inquiries, provide the peer support services you request, and enhance the quality and effectiveness of our programs.
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Communication: To send you important information regarding our services, updates to our policies, or other administrative messages. If you opt-in, we may also send you newsletters or promotional materials related to NeuroBridge.
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Website Analytics and Improvement: To analyze website usage, track trends, and gather demographic information to improve our website's design, content, and user experience.
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Security: To protect the security and integrity of our website, prevent fraud, and respond to security incidents.
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Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.
3. Information Sharing and Disclosure
NeuroBridge Support Services respects your privacy and will not sell, rent, or lease your personal information to third parties. We may share your information in the following limited circumstances:
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With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
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Service Providers: We may engage trusted third-party service providers to assist us in operating our website, conducting our business, or providing services to you (e.g., website hosting, analytics, email delivery). These third parties will have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
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Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:
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Comply with a legal obligation
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Protect and defend the rights or property of NeuroBridge Support Services
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Prevent or investigate possible wrongdoing in connection with the website or our services
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Protect the personal safety of users of the website or the public
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Business Transfers: In the event that NeuroBridge Support Services is involved in a merger, acquisition, or asset sale, your personal information may be transferred as a business asset. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.
4. Data Security
We implement reasonable technical, administrative, and physical safeguards to protect the personal information we collect from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Choices and Rights
You have certain rights regarding your personal information:
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Access and Correction: You may request access to the personal information we hold about you and request corrections to any inaccuracies.
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Opt-Out of Communications: If you receive marketing emails from us, you can opt-out by following the unsubscribe instructions provided in the email.
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Do Not Track: Our website does not currently respond to "Do Not Track" signals.
To exercise any of these rights, please contact us using the contact information provided below.
6. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the Privacy Policy of every site you visit.
7. Children's Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under the age of 18 without verification of parental consent, we will take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, our data practices, or your dealings with our website, please contact us:
NeuroBridge Support Services
(980) 745-9975